Manager or Senior Manager of Technical Operations Image Analysis Services

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Position Summary

The Manager/Senior Manager of Technical Operations (Image Analysis Services), under very limited direct supervision, oversees all day-to-day operational aspects of Flagship’s unique tissue image analysis services, including but not limited to: technology implementation, process development and oversight, and direct management of the tissue Image Analysis Services team.

At Flagship, we are dedicated to improving the health of patients everywhere by delivering the most advanced tissue image analysis, clinical support, and diagnostic services that help pharmaceutical companies develop the solutions to treat, manage, and cure the world’s most challenging medical conditions. Our success begins with our distinguished team members.

This position is vitally important to Flagship’s rapid services growth and requires an individual who is comfortable working in a constantly changing environment using world-class cutting-edge technology. The successful candidate will possess a passion for ensuring accurate and timely delivery of analytical services while working within a strong dynamic team setting.

Job Classification – Full time, Exempt

Reports to:  Vice President, Operations

In This Role You Will:

  • Manage all day-to-day team activities across the Technical Analysis Services Department to ensure all project work is completed efficiently and effectively in a timely manner
  • Establish and maintain a leadership role across the organization in support of management goals/objectives
  • Assess technical limitations and challenges, provide clear strategies for remediation and lead project teams for successful implementation
  • Provide clear direction for teams on technical/analytical requirements to ensure continued development of best in class technology; grow the team as needed through the recruitment, assessment, hiring, and training of department staff
  • Oversee technical/analysis aspects of project work and help resolve issues in a timely manner
  • Monitor team performance through appropriate metrics and implement process improvements to ensure strong functional production
  • Prioritization of team activities based on knowledge of organizational level goals
  • Assess, identify, and prioritize training and professional development opportunities across the department, and lead/manage efforts in these areas through motivating and encouraging professional growth, individually and as a team
  • Work with software development and communicate the needs of novel analysis methods to both anticipate and meet client needs
  • Participate in customer and/or third party partner meetings, as needed
  • Promote teamwork and collaboration amongst all team members
  • Collaborate with other departments including Sales, Quality Assurance, Project Management, Lab Services, etc. to deliver Technical Analysis Services
  • Delegate technical/analysis responsibilities and ensure on-time, on-budget delivery for all projects

About You:

  • Bachelor’s degree in a scientific, technical, engineering, math, or business field and
  • 2+ years of experience in a direct management role with a demonstrated record of success
  • 4-6 years of experience with implementation/use of new technologies, life science applications preferred
  • Strong analytical skills, business acumen a plus
  • Comfortable collaborating with and influencing cross-functional teams
  • Solid computer skills with ability to learn new software applications/systems quickly
  • Strong organization skills and attention to detail to ensure high quality standards are consistently met
  • Ability to work effectively in a very fast-paced, changing environment, both independently and as part of a team
  • Strong interpersonal and communication skills, both verbal and written
  • Quick learner with excellent judgment and problem solving skills
  • Upbeat attitude and drive to learn

Preferred Qualifications

  • Master’s degree or above in a scientific or business field
  • Extended experience with life science technology, image analysis, data science, and/or regulatory programs

What We Offer:  competitive pay, generous benefits package, flexible schedule, and professional development opportunities

Thank you for your interest in Flagship Biosciences!

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